Quality Aggression Management and Conflict Resolution Training
Conflict Resolution Training & Consulting (CRTC) offers a range of quality training packages that cover everything from conflict resolution services to crisis intervention, customer aggression, and dealing with difficult customers. Since our company was established, we have delivered state of the art training to nearly 30,000 participants throughout Australia. Our conflict management courses are fully customised, so that they are industry specific, and they have received excellent feedback. Conflict resolution can be one of the most difficult things that companies have to deal with, but the process can be made easier with professional conflict resolution courses that will teach the fundamentals of how to handle aggressive customers.
What Our Courses Can Offer
Our conflict management training courses are extremely beneficial to all industries. They teach practical techniques that are easy to understand and implement. The courses are highly interactive, and they will simulate real life events where conflict is prevalent. Our professional facilitators provide original hands-on training that will build skills and confidence in every participant that takes the course. If you have a business that deals with people on a regular basis, then conflict resolution training is an absolute must. CRTC is a leading provider of conflict management courses in all areas throughout Australia, including Sydney, Adelaide, Melbourne, Perth, Hobart, and Brisbane.
Benefits of Taking CRTC Courses
- Staff confidence will be increased.
- Customer satisfaction will improve.
- Work health safety will be improved.
- Our course facilitators & designers are some of the most credible professionals in the industry.
- Courses are customised based on your industry needs and type.
- Our courses are incredibly interactive.
Contact Us Today
Contact us today at 03 52 210 800 to learn more about the high quality courses that we can provide, or to get assistance with any general enquiries that you may have. We will be pleased to provide any assistance that you may need.